Clients reviews about AS Wireless

I was attracted to this business because of the good reviews and was not disappointed, I needed a new battery for my iPhone 7 Plus and thought I also needed a new charging port, Dropped off phone and they said to come pick it up in an hour, when I returned they had the new battery installed and let me know that a new charging port was not necessary because they just cleaned it out and it works like new, I appreciate the honesty and professionalism and very fair rates, It’s something we are seeing less and less of these days, at 53 years old this is the first review I’ve ever written and would highly recommend to anyone, ~ Andy C

Was in the market for an IPhone X 256g but didn’t want to get locked in at my t-mobile store for the 2 year monthly payments BS. Got a great deal and a screen protector, case and charging cable. Everyone here is so pleasant to deal with. They would not let me leave unless my phone was 100% set up and old phone completely wiped of all data. Friends who work in the area recommended AS Wireless and I’m glad I listened. They also bought my 8plus 256 for a very fair market price. Austin (owner) is a real stand up guy too. Highly recommend AS Wireless. ~ Michael M

Best phone store in NY, hands down! Awesome customer service! I heard about this spot from friends over 5 years ago and have been coming here ever since! I travel close to an hour just to come to this store! It's literally worth it. The whole staff is super helpful with setting me up with new phones or fixing any issues with my current phone that I might be having, if I ever need help with anything I can always text or call Erica and she helps me out right on the spot. I rate these guys 10 out of 5 stars! ~ Oscar C

Austin is the best. He a crazy person (in the best way). When my phone was taking forever to back up, and I said I’d just come back tomorrow, he basically said “No. we’re staying”, and he took his jacket off and stayed when he was about to go home. He’s obsessed with making sure customers are taken care off. Best price you can find.. Amazing staff too.. (Jen, Erika, Sam, etc…) I’ll always be a customer ✋⭐️ ~ Peacey P

I went to this store in search of USB-c cable and car charger for my new phone. The staff was super friendly and helpful, even gave me a phone case for free! The charger I needed was out of stock, but they turned the place upside down until they found one! This is real customer service! They should change the name of the business to "We Have What You Need, Even If Out Of Stock!" True story! Highly recommended! ~ Raf

Bought an iphone 12 here couple months ago, wanted to see if I actually would last before writing a review. Im very superstitious person when it comes to phone places. Went to a couple phone places all wanted to charge me 1000+. Which makes no sense cause I could’ve bought a new 13 for just a little more. Phone still lasting, great battery like new 99% battery in the settings. Great place for a phone ~ Michael l

This cell phone store is far and away better then any other store out there Austin and his staff Jen,Erica are a pleasure to deal with always!! BEST deals on phones,repairs,service by far!! I have been using Austin for around 25yrs and now with 3 teenage kids needless to say I see him quite often and always leave happy!!! Give Austin & A&S wireless a shot you will 100% not regret it!!! Tell them Erik sent you!!!! Good Luck!! ~ Erik N

Austin and his entire staff are a pleasure to work with when handling anything regarding my AT&T plan or phone purchases. They make effortless and handle everything for you, while making sure you get the best possible deal on your phone and plan every time I stop in to see them. I wouldn't go to any other store when I need assistance with my phone or service plan. ~ John C

I went to AS Wireless to get my iPhone 13 battery replaced, and I’m so glad I did! The team was super friendly and made the whole process really easy. They explained everything and got my phone fixed up quickly. It’s been running like new ever since! The price was also much better than other places I looked into. Definitely recommend AS Wireless if you need any phone repairs. Five stars from me! ~ Mohammad A

AS Wireless comes through every single time! From simple repairs to the most intricate issue - they handle it all and their customer service is top notch! The staff is patient and helpful and extremely knowledgeable on all things tech and is always ahead of the curve with new launches, new technology and of course new iphones!!! If you have a problem, AS has the answer! 5 stars!!!! ~ Adrienne A

This is the Go-To for your cell phone needs. Austin the owner is always happy to help, never a need to haggle. Katie helped me with a phone catastrophe In and out in 15 minutes, after stopping at 3 other service locations closer to my house, I should have known better to just see Austin and Team First. Have bought at least 3 phones from him over many years. Thank you! ~ Michael A

The team at AS wireless is the best. They make the cell phone experience, easy fast inexpensive and fun.!! I’ve been with them for over 10 years. They always answer the phone and help me out even when I’m in another country! I recommend a S Wireless to all my friends and family and to anyone reading this they really are awesome ~ Stacey V

Place really is a one stop shop. They have it all from quality of service to necessities for your new phone. The owner Austin was in the store when I went in and his team was helping me, love the energy in there. Super hands on with their customers and even helping the customers remotely. Far superior to corporate customer service. Thanks guys! ~ Giancarlo F

I went here for the very first time with very little phone knowledge whatsoever and Jennifer talked me through with such patience and kindness. Talking to me about choices and phones. I will be getting the galaxys25 soon. Im not too good with technology and she was very patient with me and I appreciate that . Thanks so much. ~ Ryan C

Excellent iphone store with very LOWEST-PRICED but HIGH QUALITY used iphones from iPhone 11 to iPhone 16; you can buy screen protectors, cases, high speed chargers and EVERYTHING you need, the owner Austin is very helpful and the staff are also helpful ! Nothing beats this place, neat, cool, homely.- Dr. David Gatesbuffett Serana. ~ David S

I have been coming to AS wireless for over 20 years, staff is amazing, Jenn, Sam, Erika, kaddie and Austin are very helpful, any time I need a new phone or any repair they are always very helpful and quick to fix any of my phone issues They are honest, respectful, kind, and cooperative with any phones need. ~ Sonya a

I’ve been with AS wireless for years and would recommend them to everyone! Sam, Jen, Austin, and the rest of the team are awesome. Everyone is friendly and knowledgeable. They will answer all of your questions and find solutions for any phone issues you may have. I wouldn’t dream of doing business with anyone else! ~ Amanda L

Austin took care of me when I was looking for a iPhone XS 256 gb. Everywhere else was to expensive. Messaged him on the market place, made a sweet deal and I came in to purchase my phone same day. Thank you Austin. I will tell everyone to come check out AS Wireless. ~ Adam Z

This place is great. Any time I come here the staff helps me out with everything. Whether I broke my phone, need a new one or locked myself out of my Google account for the 100th time they are always ready to help out. I'll be back and refer you guys don't worry ! ~ Bill L

The service here at AS Wireless is outstanding. Any issue you have with your phone the Owner/Employees will kindly help in any way possible, and get you on your way home swiftly! Trust me, any other phone repair store does not compete with AS wireless. ~ alexis c

Nice and greeting staff. Bought my 1st used phone in 2024, and it was very good quality. 4/2025 i bought another one. I'm very pleased. A very good place to buy used phones. They carry tons of variety, lock, unlock all kinds of phones.Nice and clean. ~ Adeel I

AS wireless is fantastic! Nicole helped me set up a new phone today and it was seamless! I’ve been coming here for years. The staff is so friendly, helpful, and knowledgable of all phones and iPads. They fix devices as well! It’s a one stop shop for all device needs! ~ Logan K

Austin and Jenn along with the rest of staff are first class. Their accessibility, industry knowledge and willingness to help separate them. They are also informative and solutions-oriented. Highly recommend. ~ Luca M

I had a great experience getting my phone repaired yesterday. Everyone that works tjete is so kind, professional and accommodating. I highly recommend AS Wireless iphone repair, they never disappoint. ~ Pamela A

Reviews from our customers

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